Job Description
Engineering Manager (Partner Integration and CRM)
Mandatory Skillset & Tools
Experience in Salesforce (Sales and Service CRM) in Business Analyst /Project Mgmt. or similar role; Significant experience in handling application Integration
Primary Skill
Strong design capabilities (application/database). Strong program/project mgmt. Good understanding of API and web applications, Solid application design experience (for transactional systems)
Key Objectives/Responsibilities of this Role
- Requirements understanding and design/implementation of CRM (Salesforce – Sales/Service)
- Manage multiple Partner data Integrations (via APIs and data related). This will be healthcare providers (hospitals/doctors etc
- Handle stakeholder communications and ensure quality and timely delivery
- This is a hands on role, you will be expected to guide team on requirements understanding, involve in design and ensure an effective implementation (guide on development and testing approach)
- Work alongside development and business teams to resolve product reliability & scalability issue
- Design and execute security guidelines for Integrations
- Team mentoring