Grievance Officer: Mr. Rajeev Chauhan
Address: 3rd floor, A-Wing, Mantri Business Park Viman Nagar, Pune 411014, Maharashtra
Email address: firstname.lastname@example.org
1.1. What is Personal Information?
Personal information is that information which can be used to directly or indirectly identify you. It includes de-identified data that, when linked to other information available to us, would enable us to identify you. Personal information does not include data that has been irreversibly anonymized or aggregated so that we cannot identify you through it, even in conjunction with other information.
You also represent that you are duly authorised by any third party (including a child/ any other adult or an employer/employee) whose information you share with us. We shall act as per your representation of authority and shall not make any independent enquiries to ascertain the veracity of your authorisation. In the event you do not have sufficient authorisation you shall be solely responsible for your acts and omissions including sharing of information with us by you and the consequential processing and actions taken by us in accordance with this Policy.
1.2. Types of Personal Information We Collect
When you sign up or register on our Platform to use our Services, and during the course of actual usage of our Services, the types of information that will be collected by us include:
1.3. Source of Data Collection
Your Personal Information may be collected from following sources:
1.4. How We Use Your Personal Information
We may use your Personal Information for purposes which may include the following:
1.5. Disclosure and Transfer of Personal Information
We may disclose and, in some cases, transfer your personal information to such entities as required to provide Services to you, to the extent permitted by applicable law. These entities may be located outside India, which you hereby consent to. We require such entities to protect your personal information through equivalent security measures as what we would adopt. An indicative list of entities we may disclose or transfer information to, are provided below:
We may also share personal information with employees, data processors, consultants, business partners and technology partners on a need-to-know basis. Such entities would be contractually obligated to maintain confidentiality in relation to your personal information.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, asset sale, or sale or disposition of all or any portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and all personal information to the relevant third party with the same rights of access and use.
(i) In case of any contests or surveys conducted by BFHL in which you participate, your personal information may be disclosed to third parties, to the extent necessary for fulfilment of any offer/vouchers etc. and other aspects of such contest or similar offering.
(ii) We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
1.6. Your Rights
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. However, you have the sole responsibility of ensuring that you review the accuracy of information provided by you and contact us in case of discrepancies, or in case you wish to discontinue the use of our services. You have the following rights with regard to your personal information:
Bajaj Finserv Health Limited
3rd floor, A Wing, Mantri Business Park,
Pune, Maharashtra 411014 Email: email@example.com
1.7. Data Retention Policy
We store personal information shared by you in accordance with applicable laws, which means we keep your data for as long as necessary to provide you with our Services or as may be required under any law. We shall store the personal information for lawful purposes only. We keep de-identified data for research and statistical purposes for a longer period.
If you close your account, we have no obligation to retain data provided by you, and we may delete any or all the data provided by you without liability. However, we may retain data provided by you if we believe it may be necessary to prevent fraudulent activities or future abuse, or if required by law, or for other legitimate purposes. We may continue to store your data in anonymised form for analytical and research purposes.
1.8. Information Security Policy
We use reasonable technical, administrative, and physical security measures for the purpose of safeguarding all data you share with us. We also have comprehensive internal policies in place to prevent unauthorized access to your data. We take adequate steps to ensure that third parties we share data with also adopt reasonable level of security practices and procedures to ensure the privacy and security of your information
However, we are not responsible for any loss, unauthorised access, safety issue or any harm caused to you by any misuse of your personal information, unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You hereby acknowledge that we are not responsible, in particular, for any third-party action or action on your part leading to loss, damage or harm to you or any other person.
1.9. Third Party Websites and Services
Our Website and App may contain links to third party services, and give you the ability to access such third-party websites, products, and services. Please note that you may proceed to the use of such third-party website or service at your own risk and BFHL will not be held liable for any outcome or harm arising as a result of your use of such third-party websites or services. Please read the privacy policies of any third party before proceeding to use their websites, products, or services.
Last Updated: 13-10-2023
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